Could OnStar Be the Key to Unlocking a New GM? This content requires a paid GigaOM Pro subscription

Hello, OnStar? I need some help. Source: GM

The big business news — whether you're a green geek or not — in the last week has been the auto industry. GM dominated headlines, as it emerged from bankruptcy and brought back the brash Bob Lutz as "vice chairman responsible for all creative elements of products and customer relationships," according to the Wall Street Journal. But perhaps GM would have done better to seek the help of the less well-known Chet Huber, president of the company's successful OnStar division. […]

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What does GM need to do to achieve true culture change?

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