How Speech Technologies Will Transform Mobile Use

Summary:

Mobile is enjoying what may be called a virtuous spiral, driven by compelling new devices, innovative new applications and faster networks that are making mobile broadband a reality. At the center of this phenomenon are user-friendly interfaces, especially the touch screen, which have fueled adoption and use of mobile apps. While much improved, mobile use still demands considerable attention — for example, viewing displays, entering text, navigating through the UI, etc. Advances in speech technologies will fundamentally alter the way in which users experience mobile devices and apps: devices secured with voice authentication; individuals — including the sighted and visually impaired — enjoying mobile content and apps without ever having to touch or view a device; new applications, from search to language translation and others, enabled by speech recognition; and in many other ways. Despite these advances, no OEM or operator to date has delivered a functional, easy-to-use, well-integrated speech solution, or ensured that users are aware of, understand how to use, and benefit from speech functionality; current devices are merely “speech equipped.” This briefing describes these important developments and outlines opportunities for operators and developers to introduce and capitalize on innovative new, speech-optimized solutions.

  1. Executive Summary
  2. The Emergence of Speech as a Mobile Platform
  3. Market Trends
    1. Speech-Enabled Mobile Apps Gaining Acceptance
      1. Voice Control in a Mission-Critical Environment
      2. Search Engine for Audio-Visual Content
      3. Instantaneous Language Translation
      4. IBM's Spoken Web
    2. What's Driving Speech as a Mobile Platform?
      1. Mobile Devices and Peripherals
      2. Cloud Computing
      3. Open Technologies
      4. Mashups and the Programmable Web
      5. Legislation
    3. Closing the (Mobile) Digital Divide
  4. An Overview of Emerging SAAP Applications
    1. Current Speech-Equipped Devices are Merely the Tip of the Iceberg
    2. SaaP Enables New Application Interaction
      1. Spoken Alerts
      2. Mobile Reminders
      3. Synthesized Speech
      4. Email and Text Messages
      5. Speech-to-Text for Voicemail
    3. SaaP Enables Voice User Interfaces
  5. Speech Recognition: The Foundation of Speech-Enabled Apps
    1. Constrained vs. Natural Language Processing
    2. Automated vs. Hybrid Speech Recognition
    3. Applications for Speech Recognition
      1. Speaker Authentication
      2. Email and Text Messages Composition
      3. Launch and Control Mobile Apps
    4. Special Case: Voice Activation
  6. Conclusions

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