NewNet › Long Views › November 22, 2010

Social Inbox vs. The Future of Email

As most of the world is aware, Facebook launched its Social Inbox feature last week. The unified messaging system pipes online and mobile communication functions people use — SMS, instant messaging, Facebook chat messages — into a single inbox. On the face of it, having just one place to communicate with everyone from coworkers to family members seems like a good idea. But is Social Inbox the future of email or online communication? I don’t think so.

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Simon Mackie

Editor, WebWorkerDaily , Giga Omni Media

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