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Research Briefings

Millennials in the enterprise, part 2: benchmarking IT’s readiness for the new digital workforce

Summary:

Millennials — workers between the ages of 20 and 29 who grew up with ubiquitous cell phone and Internet availability — are now a dominant force in today’s enterprise. Is your company ready for them? This report, the second in a two-part series, examines the tensions between IT departments and this new generation of workers, and offers solutions for managers on dealing with Millennials’ preferences. Millennilas are self-reliant, collaborative and hard working — but also impatient and often reliant on “quick fixes,” qualities that can place security risks on a company. After surveying 200 IT departments, we offer this in-depth analysis that includes ways to consolidate the Millennial/manager disparity and ensure teamwork for your company’s success. Companies mentioned in this report include Google, Facebook and Microsoft. For a full list of companies, and to read the full report, sign up for a free trial.

  1. Table of Contents
  2. About David Card
  3. About GigaOM Pro
  4. Executive Summary
  5. Survey Methodology
  6. Introduction
  7. Comparing expectations: IT managers and Millennials
  8. Supporting Millennials’ communications expectations
  9. Supporting Millennials’ problem-solving tendencies
  10. Supporting personal technology and anywhere access
  11. IT self-assessment: Peer comparison on Millennial readiness
  12. Key takeaways
  13. Further Reading

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