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Research Briefings

Practical business content collaboration: Personal tools show the way

Summary:

Much of business communication activity still happens in email, but in this day and age that presents a problem. Easy access to and tracking of projects has become more critical as workers go mobile and teams assemble remotely, and right now, the pairing of large files and email takes its toll on speed and storage capabilities, lessening productivity. Simply put, it is essential for businesses to adapt to these changes and others by providing tools that are simpler to use. This report, based on a recent survey of business managers, highlights some of the problematic areas around business content collaboration, and it provides some options for working through them. Companies mentioned in this report include 39signals, Dropbox, IBM and YouSendIt. To see all companies, and to read the full report, sign up for a free trial.

  1. Table of contents
  2. Executive summary
    1. Methodology
  3. Introduction
  4. Today’s collaboration challenges
    1. Understanding the pain points of email
    2. Understanding ease of use
    3. Social platforms and activity stream
  5. Collaboration workflows through the firewall
    1. Mobile
    2. Email focus
    3. Security
  6. Simple collaboration options
  7. Outlook and next steps
  8. Key takeaways
  9. About Thomas Vander Wal
  10. About GigaOM Pro
  11. Further reading

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