GigaOM Pro

Expertise: Collaboration, online communities, collaborative strategies for the enterprise, social networks, driving adoption, collaborative learning. Leveraging social computing, collaboration and other technologies to drive business effectiveness. My focus is on strategies and metrics for Enterprise 2.0 (and beyond) and the 6 critical business processes with "collaborative leverage." I like to question assumptions and imagine more effective ways of doing business. If it can be imagined it can be accomplished. We start with where you are, using your Portals, Intranet, Extranet, and social network investments and help you to "know what you don't know, " to dream big, and get the most out of your interactions with your employees, customers, clients and partners through the appropriate application of strategy and technology for enhanced operational performance. I am currently writing the Second Edition of my Collaboration 2.0 book, due out in December. I have also tried my hand at making wine, and when not making it I like tasting it.